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If you want any support, please feel free to contact me via my profile page:
https://themeforest.net/user/xenioushk
It is highly recommended that you download the most recent stable version of WordPress in order to resolve any and all known bugs and security issues. Installing WordPress version 5.5 or a higher version on your server is required in order for this WordPress theme to function at its full potential.
To install a theme, you must first upload the theme files, and then activate the theme. There are two methods for uploading the theme files.
Step 01: Go to WP admin dashboard and click on Appearence >> Themes >> Add New.
Step 02: Click on Upload Theme.
Step 03: Browse the file knowledgedesk.zip which you'll have from the download and click on Install Now .
Step 04: Activate the theme.
Step 05: Click on Begin Installing Plugins link.
Please install and activate the following pre-packaged plugins:
Note: If you want your website to look exactly like a demo, all plugins need to be installed and enabled.
Step 06: Select the plugins to Install and click Apply.
Step 07: After the plugin installation, click on Return to Required Plugins Installer.
Step 08: Select the plugin to Activate and click Apply.
Step 09: After active the plugin click on Return to the Dashboard.
The Installation process of a child theme is similar to the parent WordPress theme. Please note that the A Child theme is often used by the developers who want to override/extend a theme's features or functionalities without changing the parent theme's codes. You will get the child theme zip file inside the theme package.
If you are not an expert on customizing the WordPress child theme, you can skip this child theme part.
Usually, creating a website from the beginning is a time-consuming and challenging process. The theme comes with the most popular 'One Click Demo Installation' feature, which allows you to get the site ready precisely like the theme demo within a few minutes.
Few Important Notes
Please follow the steps -
Step 01: Make sure you have installed and activated the 'One Click Demo Import' plugin.
Step 02: Next, go to Appearance >> Import Demo Data page.
Step 03: You will get all the demo lists in here. Select your required demo and click on the Import button. Usually, importing demo data takes 3-5 minutes to complete the entire process. Please keep patience and do not close the browser while importing process is running on the site.
Step 04: Once the importing process is completed successfully, you will get a success message.
Step 05: Check Result -
If you face any kind of 500 server issue please check the ' troubleshooting article ' .
This theme comes with lots of options to customize the theme. Go to the Knowledgedesk Options from the left panel and you will see all the premium options to customize the theme according to your need.
Step 01: From WP admin menu, navigate to Knowledgedesk Options >> General tab.
Step 02: Upload the site favicon. ( Recommended favicon size is 64x64 and file type in PNG format. )
Step 03: Finally, click Save Changes button to save the settings.
OUTPUT:
Step 01: From WP admin menu, navigate to Knowledgedesk Options >> General tab.
Step 02: Set the Disable Preloader? option to ON, If you would like to disable the pre load screen.
Step 03: You can also upload custom icon( Recommended size is 64x64 and file type in GIF format. ) and set custom background color for the preloadscreen. Finally, click Save Changes button to save the settings.
OUTPUT:
Step 01: From WP admin menu, navigate to Knowledgedesk Options >> General tab.
Step 02: Set the Disable Back To Top? option to ON, If you would like to disable the button.
Step 03: You can also set custom background for the button. Finally, click Save Changes button to save the settings.
OUTPUT:
Step 01: From Admin menu, navigate to Knowledgedesk Options >> Header >> Logo tab.
Step 02: You can set custom logo for your site, set text logo and set padding/margin according to your requirement.
Step 03: Finally, click Save Changes button to save the settings.
OUTPUT:
Knowledgedesk WordPress theme brings two type of toolbar layout styles.
Step 01: From Admin menu, navigate to Knowledgedesk Options >> Toolbar tab.
Step 02: You can enable/disable toolbar. You can also customize toolbar color, font size, texts and set padding according to your requirement.
Step 03: Finally, click Save Changes button to save the settings.
Toolbar Left Content:
<ul class="top-bar-info clearfix">
<li>Visit Office: East Shibgonj, Sylhet, 3100</li>
<li>Call Us: +880-1911623458</li>
</ul>
Toolbar Right Social:
<div class="top-bar-social">
<a href="#"><i class="fa fa-facebook"> </i></a>
<a href="#"><i class="fa fa-twitter"></i></a>
<a href="#"><i class="fa fa-google-plus"></i></a>
<a href="#"><i class="fa fa-instagram"></i></a>
<a href="#"><i class="fa fa-youtube"></i></a>
</div>
Toolbar Right Button:
<a href="#" class="free-estimate">GET FREE QUOTE</a>
Step 01: From Admin menu, navigate to Knowledgedesk Options >> Custom Headers >> Header 01 tab.
Step 02: You can enable/disable toolbar. You can also customize toolbar color, font size, texts and set padding according to your requirement.
Step 03: Finally, click Save Changes button to save the settings.
Toolbar Left Content:
<p>HOT LINE : +880-1911-623-458, +8801-717-682-743</p>Toolbar Right Content:
<div class="top-bar-social hidden">
<a href="#"><i class="fa fa-facebook"></i></a>
<a href="#"><i class="fa fa-twitter"></i></a>
<a href="#"><i class="fa fa-google-plus"></i></a>
<a href="#"><i class="fa fa-instagram"></i></a>
<a href="#"><i class="fa fa-youtube"></i></a>
</div>
<div class="top-bar-link">
<a href="#">Reviews</a> <span class="separator-line"></span>
<a href="#">Warranty</a> <span class="separator-line"></span>
<a href="#">Contact</a>
</div>Header Middle Content:
<div class="col-md-4 col-sm-4 info-separotor">
<div class="header-icon-box">
<div class="icon-container">
<i class="fa fa-phone"></i>
</div>
<div class="text">
<span class="head-heading">Get In Touch</span>
<span class="head-content">
example@gmail.com
</span>
</div>
</div>
</div><!-- end .col-md-4 -->
<div class="col-md-4 col-sm-4 info-separotor">
<div class="header-icon-box">
<div class="icon-container">
<i class="fa fa-home"></i>
</div>
<div class="text">
<span class="head-heading">Office Address</span>
<span class="head-content">
Sylhet, Bangladesh
</span>
</div>
</div><!-- end .repair-icon-box -->
</div><!-- end .col-md-4 -->
<div class="col-md-4 col-sm-4 info-separotor">
<div class="header-icon-box">
<div class="icon-container">
<i class="fa fa-clock-o"></i>
</div>
<div class="text">
<span class="head-heading">Opening Hour</span>
<span class="head-content">
10.00 - 18.00 UTC+06
</span>
</div>
</div><!-- end .header-icon-box -->
</div> <!-- end .col-md-4 -->Step 01: From Admin menu, navigate to Knowledgedesk Options > Header > Navbar tab.
Step 02: You can customize menu color, menu item background, menu fonts and set padding/margin according to your requirement.
Step 03: Finally, click Save Changes button to save the settings.
Step 01: From Admin menu, navigate to Knowledgedesk Options >> Footer tab.
Step 02: You can set custom copyright text according to your requirement. You can also disable this copyright text section.
Step 03: Finally, click Save Changes button to save the settings.
OUTPUT:
Step 01: From Admin menu, navigate to Knowledgedesk Options >> Styling Options >> Body Styling tab.
Step 02: You can set body background, fonts, text size, link colors according to your requirements. Also, you can manage heading(h1,h2,h3,h4,h5,h6) color and font size. You can set theme sidebar(widget) background and fonts from body styling section.
Step 03: Finally, click Save Changes button to save the settings.
Step 01: From Admin menu, navigate to Knowledgedesk Options >> Styling Options >> Header Styling tab.
Step 02: You can enable/disable sticky header option from here. Also, set custom font and background color of default header and after sticky position font and background color.
Step 03: Finally, click Save Changes button to save the settings.
OUTPUT:
Step 01: From Admin menu, navigate to Knowledgedesk Options >> Styling Options >> Bottom Styling tab.
Step 02: You can set custom background image and background color bottom. Also, customize bottom widget fonts and colors.
Step 03: Finally, click Save Changes button to save the settings.
OUTPUT:
You can add following additional class in to visual composer blocks.
Add this class to newsletter parent container block.
This class will add a background for every ODD plan feature.
Example Code:
.price-stripped-item .pricing-content li:nth-child(2n+1) {
background: #EDF0F2;
}
Managing web site layouts and contents has never been easier and simpler as it is with the Kdesk Addon. This Addon provides all the custom elements of WPBakery Page Builder, such as- Button, Highlight box, Testimonial Box, Team Box, Call to Action Box, Slider and so on.
Step 01 From WP admin menu, navigate to Pages >> Add New link.
Step 02 Next, click on the WPBakery Page Builder button to activate page builder layout.
Step 03 Add a title of the page and click Backend Editor button.
Step 04 Next, click on the Add Element button to add page contents.
Step 05 A Popup window will appear with all the available elements. Next, click on the Row element.
Step 06 Awesome ! You just created a new row. Now, we are going to add element into it. Click on the + button.
Step 07 Again, Popup window will appear and click on the Wizard VC tab. Here goes all the custom elements to create Senior Care theme.
Step 08 Great ! Now you know the basic steps to add elements into WPBakery Page Builder. We are going to follow these basic steps for every elements.
Check the different part creation/editing process (Home, Pages- About Us, Contact Us Etc.)
The following part of the documentation consider that you already read (if not then it is strongly recommend that you read them first) the documentation of WP Bakery Page Builder. It is available in the documentation folder and can able to use drag n drop page builder etc.
Step 01: Go to Pages >> Add New from the left panel.
Step 02: Input the title Home Page 1 of the page. From the right side Page Attribute, select Homepage from the Template selection dropdown. From The right side Page Layout Settings select "Visual Composer Page" to "Yes".
Step 03: Click on Backend Editor and achieve Classic Mode to achieve Visual Composer drag n drop process.
Step 04: Click on Add New Element to achieve a Row of Visual Composer.
Step 05: Inside the Row you can add different elements by drag n drop Visual Composer.
Step 06: In the One Page's different Row's we added different VC Elements Buttons, Heading Block, Highlights, Slider, Team, Testimonial etc. You can also add different WP Bakery Page Builder Elements as well in other different rows according to your needs.
Step 07: Here are the screenshot of Different Elements we used in the Home Page 1
Step 08: Here are the screenshot of Different Elements we used in the Home Page 2
Step 01: Go to "Pages >> Add New" from the left panel.
Step 02: Input the title "About Us" of the page. From the right side Page Attribute, select Home Page from the Template selection dropdown. From The right side Page Layout Settings select "Visual Composer Page" to "Yes" .
Step 03: Click on Backend Editor to achieve Visual Composer drag n drop process.
Step 04: Click on Add New Element to achieve a Row of Visual Composer.
Step 05: Inside the Row you can add different elements by drag n drop Visual Composer.
Step 06: We add Visual Composer Elements to achieve the about page layout, you should see Visual Composer in the Documentation Folder.
Step 07: Here are the screenshot of Different Elements we used in the About Us page.
Important Note: knowledgedesk WordPress theme create it's Knowledge base posts using "BWL Knowledge Base Manager" WordPress plugin. You can check full documentation in here.
Step 01: Go to "Pages > Add New" from the left panel.
Step 02: Input the title "Knowledgebaase" of the page. From the right side Page Attribute, select Home Page from the Template selection dropdown. From The right side Page Layout Settings select "Visual Composer Page" to "Yes" .
Step 03: Click on Backend Editor to achieve Visual Composer drag n drop process
Step 04: Click on Add New Element to achieve a Row of Visual Composer.
Step 05: Inside the Row you can add different elements by drag n drop Visual Composer.
Step 06: Here are the screenshot of Different Elements we used in the Knowledgebase page.
Step 01:Navigate to Pages >> Add New from the left panel.
Step 02:From the right side Page Attribute, select Full Width Template from the Template dropdown. Then, from Page Layout Settings select "Visual Composer Page" to "Yes".
Step 03:Click on Backend Editor to activate Visual Composer drag n drop process.
Step 04:Click on Add New Element to achieve a Row of Visual Composer.
Step 05:Inside the Row you can add different elements by drag n drop Visual Composer.
Step 06:We add Visual Composer Elements - Scare Gallery to achieve the about page layout, you should see Visual Composer in the Documentation Folder
Step 07: Here are the screenshot of Different Elements we used in the Gallery page.
Step 01: Go to Contact >> Add New from the left panel.
Step 02: Input the title "Contact form 1" of the Contact Form and Setup the From portion of the contact from(Ex: See the following screenshot).
Step 03: Setup the Mail portion of the contact from (Ex: See the following screenshot)
Recommendation: https://www.youtube.com/watch?v=PV26aJ05zXM
Step 04: Setup the Messages portion of the contact from (Ex: See the following screenshot)
Step 05: Click Save to save the Form and you'll get a form short code which we'll paste in a page to achieve the form output.
Step 06: Go to "Pages > Add New" from the left panel.
Step 07: Input the title "Contact 1" of the page. From the right side Page Attribute, select Home Page from the Template selection dropdown. From The right side Page Layout Settings select "Visual Composer Page" to "Yes".
Step 08: Click on Backend Editor to achieve Visual Composer drag n drop process.
Step 09: Click on Add New Element to achieve a Row of Visual Composer.
Step 10: Inside the Row you can add different elements by drag n drop Visual Composer.
Step 11: We add Visual Composer Google Map, Info Box and Text Block Elements for this page.
Step 12: You should see the Visual ComposerDocumentation Folder.
Step 13: Setup the Google Map Elements Latitude and longitude to achieve the map.
Step 14: Paste the short code into the Text Block (Ex: like following you'll have a short code).
[contact-form-7 id="75" title="Contact form 1"]
Step 15: Here are the screen shot of Different Block Elements we used in the Contact 1 page.
Step 01: Click on Posts >>Categories from the admin side left panel and create post Categories.
Step 02: Click on Posts >> Add New from the admin side left panel and create post under the Categories. Set the right side Knowledgedesk Metabox according to your needs for single post view.
Step 03: Click on Pages>>Add New from the admin side left panel and input Page Title.
Step 04: In the right side Page Attributes set the Template to Blog Both Sidebar, Blog Full Width, Blog Left Sidebar, Blog Right Sidebar, Blog Sidebars in Left or Blog Sidebars in Right, whatever layout you want from the dropdown.
Step 01: After installing the WooCommerce plugin during the theme installation you'll have all the pages (Cart, Store, My Account, Checkout) in the left panel Appearnce >> Menus. Going to left panel Appearnce >> Menus add these item to the main menu.
Step 02: To add a WooCommerce category go to Products >> Categories from the left panel and then add new product Category.
Step 03: To add a WooCommerce Products go to Products >> Add Product from the left panel and then add new products under any Categories.
Step 04: Now you should see all the added new products in the front end Store/Shop Page.
Step 05: if you want to use WooCommerce as an advance user then refer this link WooCommerce Docs , you'll have all the things as an advance user.
Knowledgedesk Theme comes with two menu location feature. One for Primary Menu and another for Footer Menu. Let's take a look on step by step settings of two menus.
Step 01: Navigate to Appearance >> Menus . Now, select you're required menu items from 'left panel' and click 'Add to Menu' button.
Step 02: Next, click on Manage Locations tab to set primary menu. Select 'Menu Menu' from Assigned menu column and click 'Save changes' button.
Step 01: Navigate to Appearance >> Menus . Now, select you're required menu items from 'left panel' and click 'Add to Menu' button.
Step 02: Next, click on Manage Locations tab to set footer menu. Select 'Footer Menu' from Assigned menu column and click 'Save changes' button.
Step 01: Navigate to Appearance >> Menus . Now, select you're required menu items from 'left panel' and click 'Add to Menu' button.
Step 02: Next, click on Manage Locations tab to set footer menu. Select 'Footer Menu' from Assigned menu column and click 'Save changes' button.
OUTPUT:
Knowledgedesk Theme comes with six widget areas. Two widget areas for Blog and Four for Footer.
Knowledgedesk Theme comes with six month premium support directly from the developer.
"Knowledgedesk" WordPress theme offers cool translation feature. So, beside the English you can easily translate the theme text for other languages as well. Check following steps to translate "Knowledgedesk" WordPress theme.
Step 01: To translate the theme texts, please download and install Poedit software in your computer. Here goes the download link- https://poedit.net/download
Step 02: Next, navigate to /wp-content/themes/knowledgedesk/languages/. You will get a file named 'knowledgedesk.pot'.
Step 03: For example, we want to translate our theme text in to Dutch language. So, copy 'knowledgedesk.pot' file and rename it to 'de_De.pot'
Step 04: Now, open that newly created 'de_De.pot' file using Poedit software. You will get all the theme texts in there and you just need to add appropriate translated text in Translation box.
Step 05: Finally, save the file and you'll get 'de_De.mo' file inside languages folder.
Not sure about country and language code? Get your Country Code and Language code.
You may try to upload complete zip file downloaded from themeforest. Unzip you're downloaded file and you'll get 'knowledgedesk.zip' file. Only upload 'knowledgedesk.zip' file. Issue will be solved.
It's a server execution time related issue. You can contact with your host provider to increase script execution time. There are two ways you can fix that issue.
Just send us a message via support page link. You will send you updated version download link.
https://themeforest.net/item/knowledgedesk-knowledge-base-wordpress-theme/19481432/support/contact
It may be server related issue. You can contact with your hosting provider or contact with us via support page. We'll be happy to assist you.
You need to flush your permalink settings. To do this Go to WP Admin Panel >> Settings >> Permalinks . Then click "Save" button. Now, check you're pages. Hope issue will be solved.
To update theme you can follow the steps-
Before updating the theme, we recommend you to make backup of your modified files. Also deactivate the current version before uploading the new theme file.
We have used Senior Care WordPress theme to demonstrate the upgrade process. You can follow the same steps to upgrade this theme.
Upgrading to version 1.3.3
2023, July, 11 - v 1.3.5
2023, July, 08 - v 1.3.4
2023, July, 03 - v 1.3.3
2023, June, 04 - v 1.3.2
2022, October, 16 - v 1.3.1
2022, April, 14 - v 1.3.0
2022, January, 01 - v 1.2.9
2021, November, 18 - v 1.2.8
2021, July, 23 - v 1.2.7
2021, May, 07 - v 1.2.6
2021, March, 17 - v 1.2.5
2020, December, 01 - v 1.2.4
2020, October, 04 - v 1.2.3
2020, September, 05 - v 1.2.2
2020, July, 30 - v 1.2.1
2020, April, 30 - v 1.2.0
2020, March, 26 - v 1.1.9
2020, January, 03 - v 1.1.8
2019, September, 03 - v 1.1.7
2019, June, 19 - v 1.1.6
2019, May, 19 - v 1.1.5
2019, May, 04 - v 1.1.4
2019, February, 13 - v 1.1.3
2019, February, 02 - v 1.1.2
2018, December, 27 - v 1.1.1
2018, November, 04 - v 1.1.0
2018, September, 22 - v 1.0.9
2018, May, 31 - v 1.0.8
2018, April, 12 - v 1.0.7
2018, March, 23 - v 1.0.6
2018, March, 12 - v 1.0.5
2018, January, 25 - v 1.0.4
2018, January, 01 - v 1.0.3
2017, October, 13 - v 1.0.2
2017, May, 16 - v 1.0.1
Version : 1.0.0 - March 25, 2017