FAQ Collector - Addon For WooCommerce Product Faq Manager

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Addon Overview

Finding a nice way to collect questions from user end for your WooCommerce powered site? FAQ collector addon provide you that way to get user questions directly from product page and make a great list of FAQ for your current and upcoming users.

Most of the time user want to get product related answer instantly from product page. But, sometimes they want to get more information before purchase/order a product. This addon allow users to submit there questions without any registration process.

A great feature is - administrator can send notification message once their questions got approved/updated. Checkout our plugin outlook in WordPress site-

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Installation Requirements

You need at least WordPress version 4.8+ installed for this plugin to work properly. It is strongly recommended that you always use the latest stable version of WordPress to ensure all known bugs and security issues are fixed. Other requirements:

Note:

You need to install WooCommerce Product Faq Manager Plugin to use "FAQ Collector - Addon For WooCommerce Product Faq Manager". Minimum version 1.6.5 required.

Installation Steps

To install a plugin, you must first upload the plugin files and then activate the theme. The plugin files can be uploaded in two ways:

  • FTP Upload: Using your FTP client, upload the non-zipped plugin folder into the /wp-content/plugins/ folder on your server.
  • WordPress Upload: Navigate to Plugins >> Add New >> Upload Plugin. Go to browse, and select the zipped theme folder. Hit "Install Now" and the theme will be uploaded and installed.

Step 01: Go to WP admin dashboard and click on Plugins >> Add New.

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Step 02: Click on Upload Plugin.

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Step 03: Once plugin successfully uploaded in your server you will get an message to activate it. Click on Activate Plugin Link and plugin will be ready to use . After activating plugin, you will redirect in plugins section of wp-admin panel and display new installed plugins information in there.

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Step 04: Now you are ready to use FAQ Collector - Addon For WooCommerce Product Faq Manager! In left sidebar menu you will see a new section like following image.

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Operate The Addon

Once you completed installation process, plugin will automatically added a new tab in product details page. You can see the change by visiting any product page.

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When user submit a new FAQ question, we will add this new FAQ as global item.

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Next, you can add/update FAQ answer and submit a notification email to user.

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- If you want to disable "Ask A Question" tab for a specific product, then go to product edit page and in "BWL Woo FAQ Display & Theme Settings" section you will get an option called "Hide Ask A Question Tab?". Check this box and click update.

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Addon Option Panel

FAQ Form Settings Overview -

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1. Ask Question Tab Title: This option allows you to set any title for Question submission tab. Default value: "Ask A Question".

2. Ask Tab Position: By default "Question Tab" will display at the last position of tab. But you can change order by setting value in "Ask Tab Position" input box. For example: If you want to set first position of tab then set value 1.

3. Disable Captcha: For protecting spam by user externally, plugin added a random math captcha. But, if you want you can disable it from here.

4. Enable Login?: If you enable this option then user need to be registered and logged in before submit FAQ question.

5. Disable Email Notification? & Notification Email: You can disable/enable email notification feature. This feature enable to send you an email when user submit a new FAQ question. You can set your/administrator email address in here to get notification email.

Translate FAQ Plugin

"FAQ Collector - WooCommerce Product FAQ Manager" offers cool translation feature. So, you can easily add this plugin any kind of website. Check following steps for translate "WooCommerce Product FAQ Manager" plugin.

Addon Translation Steps

Step 01: To translate the plugin texts, please download and install Poedit software in your computer. Here goes the download link- https://poedit.net/download

Step 02: Next, navigate to /wp-content/plugins/wpfm-faq-collector-addon/lang/. You will get a file named wpfm-faq-collector-addon.pot.

Step 03: Our Plugin text-domain is 'bwl-wpfmfc'. Now, we want to translate our theme text in to Dutch language. So, copy en_EN.po file and rename it as bwl-wpfmfc-de_DE.po

Step 04: Now, open that newly created 'bwl-wpfmfc-de_DE.po' file using Poedit software. You will get all the plugin texts in there and you just need to add appropriate translated text in Translation box.

Step 05: Finally, save the file and you will get 'bwl-wpfmfc-de_DE.mo' file inside languages folder.

Note:

Not sure about country and language code? Get your Country Code and Language code.

Troubleshooting

Upgrade Notes

Important Note:

If you modified any files of plugin, please take a backup before update all files and folder. We highly recommend to take backup of language files.

Upgrading to version -

  • Replace all files and directories in your plugins/wpfm-faq-collector-addon folder.

Change Log

2019, March 17 - v 1.0.8
  • Added: Auto RTL Switching Feature.
  • Updated: Plugin For WooCommerce 3.5.X.
  • Updated: Plugin language/translation file.
  • Updated: Plugin documentation.

2018, August, 05 - v 1.0.7
- Updated: Plugin For WooCommerce 3.4.X.
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.

2018, March, 03 - v 1.0.6
- Updated: Addon For WooCommerce 3.3.X.
- Added: option to set minimum and maximum no of characters for FAQ question.
- Added: option to set Question form extra class.
- Improved: Plugin performance.
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.

2018, January, 10 - v 1.0.5
- Updated: Plugin For WooCommerce 3.2.X.
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.

2017, May, 10 - v 1.0.4
- Fixed: WooCommerce 3.0 compatibility notice.
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.

2016, May, 28- v 1.0.3
- Fixed: External question submission issue.
- Added: Custom login box option to submit FAQ only by logged in users.
- Improved: Plugin performance.
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.

2016, April, 12- v 1.0.2
- Improved: FAQ form layout. Added user name field.
- Improved: Plugin performance.
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.

2015, May, 07 - v 1.0.1
- Added: RTL Feature for Form Element.
- Updated: Plugin documentation.

2015, January, 06 - v 1.0.0
- Initial release

Sources and Credits

  1. jQuery Plugin
  2. Font Awesome

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